Xerox (France 2000): A Race Without a Finish Line Harvard Case Solution & Analysis

Xerox (France 2000): A Race Without a Finish Line Case Solution

Abstract:

Xerox constructed its healing method in the mid-1980s on a single-minded commitment to overall quality administration. Over the 1990s, Xerox has actually developed business structures and systems, which are lined up with its core procedures and has actually highlighted the advancement of the software application (or the human elements) of the company in combination with the hardware (i.e., organizational structures and systems).

 

Pedagogical Goals:

This case may be utilized in basic management courses to concentrate on service change and in operations/technology monitoring courses to go over the links in between group style and core procedure redesign.

This is just an excerpt. This case is about Strategy

published: 01 Jan 1998

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