Framing for Learning: Lessons in Successful Technology Implementation Harvard Case Solution & Analysis

Decision on the adoption of new technologies in health care is only the first step in implementing the trip. While some of the new technologies are easily reached by those who should use them, most of them have met with some resistance. In some cases, members of the various groups - including administrators, doctors, and technicians - have to work together for new technologies to effectively capture, becoming incorporated into the daily practice of the organization. This article reports on a qualitative study hospitals adopting a new technology for minimally invasive cardiac surgery, they found significant differences in the two approaches and implementation success. Four case studies illustrate different, silent frames belonging to the leaders of each of the project and how these impact on the team learning process and, in turn, the implementation success. "Hide
by Amy C. Edmondson Source: California Management Review 23 pages. Publication Date: January 1, 2003. Prod. #: CMR247-PDF-ENG

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