Hill & Knowlton: Knowledge Management Harvard Case Solution & Analysis

Hill & Knowlton is a division of one of the largest communications group in the world services. Marking e-mail messages to support the codification of knowledge management and communication strategy is an important issue for managers. Issues related to privacy and performance must be considered. Around the world, Director of Knowledge Management at Hill & Knowlton has to assess to what extent the notes are to be executed in the organization of communications services, which supports a variety of clients around the world. "Hide
by Darren Meister, Ken Mark Source: Richard Ivey School of Business Foundation 17 pages. Publication Date: February 2, 2004. Prod. #: 904E03-PDF-ENG

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