An Indian-based NGO recently hired a state program manager to oversee and manage some healthcare centers in rural areas. The newly appointed manager rapidly figured out the interpersonal issues and unprofessional techniques surrounded her business culture that would definitely bring away from the defined mission of her organization. However, she had not enough experience in this well-established and structured NGO, but she realized that it is necessary to integrate and align her staff efforts towards the mission by transforming them into a team and enhanced their engagement at work. The question that it poses what should be the ways for the manager to accomplish her objectives.
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