Authorities around the world are under unprecedented pressure to identify more cost effective methods to deliver their services and produce societal results that are better. As a consequence, they've started to adopt approaches to innovation favored by the private department, including Design Thinking.
With its client centric approach, Design Thinking encourages what the authors call 'citizen-centered design'. They provide a tool kit for policy makers and implementers alike that plan to handle everything from tactics of issues to broader problems, such as supporting people in managing their health.
This is just an excerpt. This case is about STRATEGY & EXECUTION
PUBLICATION DATE: May 01, 2015 PRODUCT #: ROT269-PDF-ENG
Related Case Solutions & Analyses:
Do you really think we are so stupid letter to the CEO of Deutsche Telekom (C)
Cabot Pharmaceuticals Inc.
Organizational Ambidexterity: IBM and Emerging Business Opportunities
Student Supplement: Terlato Wines International: Background Note on the U.S. Wine Market and Terlato Wines International
Samsung Electronics (A): Entering India
WD-40 Company: The Squeak Smell and Dirt Business (A)
Levendary Cafe: The China Challenge
Organizational and Leadership Issues
The Indego Africa Project, Spanish Version
Narragansett Brewing Company
