And Samhoud, small service consulting company in the Netherlands, is faced with the dilemma of shooting to its largest customer in the implementation of the theory in the chain of Heskett profit service. "Hide
by Thomas J. DeLong, Ashish Nanda, Monica Mullick Source: Harvard Business School 15 pages. Publication Date: March 16, 2001. Prod. #: +801398- PDF-ENG
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