Developing the Materiality Matrix at Telefonica Harvard Case Solution & Analysis

Among the largest telecommunication firms headquartered in Spain and on the planet, Telefonica, has been issuing a corporate sustainability report since 2002. In its 2011 Sustainability report, the organization contained a "materiality matrix," and was one of only five of the 97 businesses in Spain that created a sustainability report that year. The case describes the aim of the materiality matrix, how it was developed, for improving it, as well as the opportunities the company sees.

PUBLICATION DATE: December 17, 2012 PRODUCT #: 413088-HCB-ENG

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