Presents theories about the tools a manager can use to get people to agree on coordinated course of action and the effect of changes in his or her organization. The extent to which people in the organization have agreed on how the world works, and to accept the fact that they want to determine which tools will be most effective. "Hide
by Howard H. Stevenson, Clayton M. Christensen, Jeremy B. Dunn 13 pages. Publication Date: December 31, 1999. Prod. #: 399080-PDF-ENG
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