QUALTRICS: SCALING AN INSIDE-SALES ORGANIZATION Harvard Case Solution & Analysis

QUALTRICS: SCALING AN INSIDE-SALES ORGANIZATION Case Solution

This will assist the senior management of the company and the relevant stakeholders in understanding the issues and challenges that might arise within the present work environment and approaches of the senior management of the company while pursuing the future targets and objectives of the business.

The other supplementary issue for the senior management of the company that contributes towards the primary problem that the business is facing as per the future objectives and operations of the organization is the development of an extensive and comprehensive sales model for the organization that contributes towards the optimization of the present sales model or adopting a new sales model for the organization altogether.

ANALYSIS:

The qualitative and comprehensive analysis of the case study and the primary problem that the senior management of the organization is facing while operating the business feasible in the markets and the target markets where it intends to operate are illustrated below in the qualitative analysis of the organization.

QUALITATIVE ANALYSIS:

The qualitative analysis of the case study of the organization reveals that the management of the company has taken more than roughly $70 million loan in terms of the capital investment for the future initiatives of the senior management of the company for the diversification and globalization of the business in the other attractive markets of the developing and the developed regions of the world that offer promising returns for the business in terms of added revenues and operating margins for the entity.

This new corporate generic strategy that has recently been adopted by the senior management of the company has led to the need for changes and amendments in the existing in house sales model of the business because the diversification in the offerings of the organization along with the extended market and customer base that are distinctive in nature in terms of the culture, languages and traditions will require the business to address the existing sales model of the organization or to even replace it while keeping the positives and strengths of the system that might be useful for the future operations of the company.

The senior management and the business itself have previously enjoyed an upper-hand and edge over the competitors in the target market due to the efficient and effective sales model of the business that comprehensively targeted the customers while also keeping the costs of operations of the organization down to the most minimum standards.....................

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