L’Oseraie – Turnaround Challenge Harvard Case Solution & Analysis

This case deals with the challenges faced at L'Oseraie, a nursing home located in the north east of France. The director of L'Oseraie was faced with several questions and issues: - How to boost the worker motivation and engagement further as the absenteeism episode appeared to have added fuel to the fire? - The way to find the time to execute a real strategy in the nursing home, as handling too many day-to-day issues was time-consuming? - How to make a real service-oriented strategy among the workers? - What suggestions could be put forward before the new general manager for execution as a way to overcome the various challenges facing the organization and to completely turn around its functioning and performance?

PUBLICATION DATE: July 11, 2011 PRODUCT #: W11239-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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