IBM: The Corporate Service Corps Harvard Case Solution & Analysis

Describes the conception, development and enactment of the Corporate Services Corps (CSC), a global community service assignment for high-potential IBM workers.

The year 2008 was the pilot year of the CSC arrangement, and 100 of IBM's finest global employees were positioned to work for local partners, frequently non-governmental organizations (NGOs), in locations such as Ghana, Tanzania, Romania, Philippines and Vietnam. The case supplies data for pupils recommend what alterations IBM should make to the program moving forward and to evaluate the first year of operation. Also considered is how the CSC fits into the globalization strategy of IBM and IBM's broader corporate citizenship portfolio.

PUBLICATION DATE: March 27, 2009 PRODUCT #: 409106-PDF-ENG

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