The U.S. Postal Service: A First Class Disruption Harvard Case Solution & Analysis

Facing diminishing earnings, enormous fixed costs, distended employee unions, an inflexible regulatory environment along with a generation of millennials that almost never used its products, the United States Postal Service (USPS) was looking for help. Accordingly, it had hired several advisers who all came from entrepreneurial qualifications.

Was an entrepreneurial strategy likely to be successful? Or would this approach just entail niche ideas that would not create results that are important? Many other developed nations were facing exactly the same disturbances; should lessons be learned from postal services? The advisors accumulated a small office and consented to a task that, initially blush, seemed unsurmountable.

Allen H cupez is linked with Rollins College.

The U.S. Postal Service A First Class Disruption Case Study Solution

PUBLICATION DATE: January 21, 2015 PRODUCT #: W15003-HCB-ENG

This is just an excerpt. This case is about STRATEGY & EXECUTION

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