HandsOn Bay Area: Scaling Up Community Service Harvard Case Solution & Analysis

HandsOn Bay Area, an organization loyal to the performance of (and development of leaders for) community service, is getting a significant (and internally contentious) shift in its business model from "retail" endeavors involving individual volunteers to "wholesale" projects with for profit partners from the San Francisco Bay Area.

Its CEO has to decide whether and how to respond to a request from Google to engage 5,500 Google employees in community service activities during a one-week interval. It is a much bigger job than the organization has ever undertaken and one requiring many additional resources. Among the dangers is the potential damage to the HandsOn standing among Silicon Valley partners if the attempt fails.

PUBLICATION DATE: October 17, 2014 PRODUCT #: 915404-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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