GlobeOp (B): Organizing For Hedge Fund Growth 2003-2008 Harvard Case Solution & Analysis

By 2008, GlobeOp was a leader in technology with the support of the middle and back-office support services and fund administration for hedge funds, fund managers, family wealth managers, institutional investors, serving more than 160 customers around the world (55 percent in the U.S. and the rest in Europe, except for a few in Asia). Now, a total of over $ 100 billion in assets under management (AUA), the company has been profitable since its second year of operation (2001). GlobeOp employs more than 1,700 people in all their offices, London, New York, Dublin, Ireland, the Cayman Islands, Harrison, New York, Hartford, Connecticut, and Mumbai, India. In fact, two-thirds of the company's employees are based in India by 2008. In terms of services for their clients, GlobeOp handle a wide range of services after the trade. By 2008, GlobeOp was defined functional guidance to the processes and the technology to support these people and processes. But the road to this point was not easy. Typical of many companies growing, GlobeOp faced several internal and external challenges that test the skills and perseverance of its management team. In addition, on the product side, GlobeOp began to unbundle their products and develop new customers who require a new emphasis on marketing and sales. Hufschmid as reflected in the company's way, he asks, he and his team did their best solutions, while growing the company, and more importantly, how to plan for the future of GlobeOp, given its desire to further improve and grow. "Hide
by Glenn R. Carroll, Victoria Chang Source: Stanford University, 27 pages. Publication Date: March 23, 2009. Prod. #: OD6B-PDF-ENG

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