GLOBAL TRUCKING LTD Harvard Case Solution & Analysis

COMPANY BACKGROUND:

Global Trucking Ltd is a specialized ISO 9001 transportation company offering transportation services and logistics services across Canada.The company has been located in Halifax, Nova Scotia.

In addition to this, the management of the company has been continuously evolved the mission of the company with respect to the changing needs and requirements of the customers. This has allowed the company to cater the needs and requirements of the customers with respect to varying customer needs of the company.

This has further allowed the company to earn the loyalty of its customers by satisfying the customers through its services as their needs and requirements are best satisfied by the services of the company.

The company has its main operations in Canada, as it serves its customers with the transportation of furniture, appliances and electronics, serving markets throughout Canada on a daily basis.

However, the company also has its operations in USA and it serves its customers with the transportation of furniture, appliances and electronics, serving markets throughout USA on a monthly basis.

In addition to this, the company has a mission of facilitating its customers with quick and exceptional quality services as well as to cater the needs and requirements of its 100% customers through its services.

The company has the capability to fulfil all customers’ requirements related to import shipping containers, de-stuffing, short-term storage, long-term warehousing in Canada, inventory management and distribution.

The top management of the company is highly skilled and bears all professional expertise and necessary skills required to compete strongly in the entire challenging environment. In addition to this, the company also owns a highly skilled and professionally experienced workforce of approximately 100 members, which enhances the overall efficiency of the operations of the company as well as it also enhances the overall competitiveness of the operations of the company.

In addition to this, the management of the company has developed strategic alliances with most of the well renowned companies as well as major distributors and suppliers within the industry in order to ensure the rapid expansion of the operations of the company.

Furthermore, the company owns a current fleet of 30 transport trucks, by which the company facilitates its customers with transportation services. The trucks in the current fleet of the company are approximately 10 years old as well as they are also in the good shape and well maintained by the maintenance department. This allows the company to provide competitive services to its customers.

Keeping the fact in view, the management of the company has decided to procure a class 8 truck which could enhance the overall competitiveness of the company. Moreover, the management started offering request for proposals (RFP) in order to identify the potential tender or the potential offer for the purchase of truck.

The management of the company has received a number of proposals from various suppliers all over USA.The company has passed such proposals through its screening process in order to identify the most optimal offer for the company. The offer for the truck was evaluated on the following criteria.

• Possess a diesel engine
• Have a sleeping berth
• Have an economic speed of at least 75 km / h
• Cost no more than $90,000.
After passing the offers through a comprehensive screening and evaluation process, the company has identified two most potential offers. One offer is from Volvo and the other offer is of Ken worth.........................

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