Transforming Singapore’s Public Libraries (Abridged) Harvard Case Solution & Analysis

Transforming Singapore's Public Libraries (Abridged) Case Solution

This case looks at how the city of Singapore thoroughly revolutionized its public libraries with extensive utilization of IT, progressive use of HR, and marketing that is unusual for governments. This striving for change resulted in Singapore creating a world class public library structure from a mediocre one.

PUBLICATION DATE: October 18, 2004

This is just an excerpt. This case is about INNOVATION & ENTREPRENEURSHIP

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