This case describes a number of situations in which important customer of a large firm of electronics manufacturing (contract manufacturer) behaved in a way that could be considered "an ethical challenge." Case said in terms of the ECO company EMS, who was personally involved in this issue. Problems with three clients described. They were a significant part of the overall business of the company EMS. One of the customers in the EMS error of his receipt of the order, leading to the acquisition of the EMS significant excess inventory that the customer was contractually obligated to pay. client threatened to withdraw its future business if forced to make a payment. second client, faced with the lack of income required to pay for the "guaranteed issue." EMS company faced difficulties with the third client associated with a small R & D firms that it has acquired, on request, in order to serve the engineering needs of the customer. "Hide
by Michael Marks, David W. Hoyt Source: Stanford Graduate School of Business 5 pages. Publication Date: November 3, 2008. Prod. #: GS64-PDF-ENG
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