Connor moldings Metal was a small, private custom manufacturer of springs and metal stampings. As president in 1984, Bob Sloss implemented many changes in the company's organizational structure, control systems and management information systems. In particular, he introduced the computer system at the same factory for product tracking jobs through the production process. Employees of each function and level of the company can access information about a particular customer or job. In 1990, Sloss asked whether to deploy the system in four companies of other plants. "Hide
by Lynda M. Applegate, Donna B. Stoddard, Melinda B. Conrad Source: Harvard Business School 20 pages. Publication Date: May 14, 1993. Prod. #: 193003-PDF-ENG
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