CIGNCorp. Inc.: Managing and Institutionalizing Business Reengineering Harvard Case Solution & Analysis

Provides a longitudinal view of reengineering in CIGNA Corp, a leading provider of insurance and related financial services throughout the United States and the world. CIGNA reengineering business practices since 1989, having completed more than 20 projects. The case illustrates a number of re-engineering projects. Also highlights the various forms and waves reengineering the company experienced. "Hide
by Donna B. Stoddard, Sirkka Jarvenpaa Source: Harvard Business School 21 pages. Publication Date: July 20, 1994. Prod. #: 195097-PDF-ENG

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