Akita Injection Molding Systems: The Lost Sale Harvard Case Solution & Analysis

Akita Injection Molding Systems: The Lost Sale Case Solution

Abstract:

Akita, a worldwide producer of injection-molding devices and service provider of associated services, lost the sale of a big maker of over 5,000 loads to Fortune Accurate Plastic Innovation (FPPT) in China. Worth RMB 10 million ($ 1.2 million), it had actually appeared an ideal chance to assist Akita broaden into bigger, more advanced production systems in China and produce momentum for Akita Efficiency Solutions (APS), its freshly developed sales company. The case explains the actions taken control of a number of months by sales engineer Kwong Hua, from the very first exchange the consumer to the news that FPPT had actually chosen to buy a less sophisticated device from a domestic rival.

 

Pedagogical Goals:

This case highlights the significance of customer-focused advertising and marketing in developing successful worth. It highlights essential principles associated with the decision-making procedure in a B2B context and takes a look at the function of the sales force and sales company in developing worth for the client.

This is just an excerpt. This case is about Marketing

published: 21 Apr 2017

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