Wikis at Dresdner Kleinwort Wasserstein: (A) Harvard Case Solution & Analysis

In October 2005, Myrto Lazopoulou, head of design, user-centered investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplating how to extend the use of wikis in the company. As a "social welfare", as chat rooms and blogs (as already used in DrKW), wikis facilitate cooperation. At its urgent, wiki is a web site that no one visits could be changed without having to know HTML or web authoring tools. The IT department at DrKW decided to experiment with the technology at the end of 2004, and now, nearly a year later, he had to decide whether and how to roll out a tool for widespread use in the investment bank. There DrKW are ready for this technology?
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by Andrew McAfee, Anders Sjoman Source: Harvard Business School 14 pages. Publication Date: January 16, 2006. Prod. #: 606074-PDF-ENG

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