This article present a substitute standpoint to the accepted wisdom that comprehensive performance measurement of individual workers is essential to achieve exceptional performance. As we reveal, managers of a market-leading German energy distribution business don't utilize performance measures to handle the performance of their employees; instead, operational excellence is achieved through mechanisms ultimately based on obligation and trust.
When the Uncountable Counts An Alternative to Monitoring Employee Performance Case Study Solution
Building on observations at this business, we put forward a set of projected features of firms that will not require formalized individual performance measurement systems in order to achieve high performance standards.
PUBLICATION DATE: July 15, 2010 PRODUCT #: BH392-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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