Washington Mutual (B): From Forty-Six to Sixteen Harvard Case Solution & Analysis

In the year 2004 Washington Mutual (WaMu) was touted by the business press as one of the most customer-focused, progressive, community-friendly, worker-loyal, and shareholder-enriching retail banks in America. Its stock reach $46.18 in May 2006, a nearly 60% increase since 2001. CEO Kerry Killinger was lionized. By late 2008, nevertheless, WaMu's stock had plummeted to 16 cents as it became infamous as the largest bank failure in U.S. history.

Relying on freely available printed sources, the case documents eroding emphasis on customers, excessive dangers in subprime mortgages, alleged unethical pressure on mortgage officials to support bad loans, attempts by the CEO to keep his occupation, and the ultimate conclusion of the CEO, sale of the business to Chase, and destruction of all shareholder value. Whereas the (A) case files WaMu's formula for success, the (B) case challenges readers to discover the seeds of destruction in the business's leadership, culture, incentives, and human resource policies and practices. WaMu's departure includes some hard lessons of the risk of success and pride.

Washington Mutual (B) From Forty-Six to Sixteen Case Study Solution

PUBLICATION DATE: October 22, 2009 PRODUCT #: KEL433-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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