Silver Stars North American Flight Center Harvard Case Solution & Analysis

The new head of the North American operations of the Global firm faces a number of challenges, including the opening for the head of operations, internal interpersonal strife, rebellion against his chief pilot, senior pilot, who seems to poison the culture and the new computer system. This is difficult, but the fact of the case is common questions that arise in the management of North American corporate flight center. The names have been disguised. "Hide
by Greg Bevan, James G. Clawson Source: Darden School of Business 9 pages. Publication Date: October 24, 2000. Prod. #: UV3186-PDF-ENG

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