Computer support is unprofitable. Managers must determine whether it is actually profitable and consider whether changes in prices or promotions can increase profitability. Allows a clear separation of variable costs from fixed costs. Rewritten version of the previous case. "Hide
by William J. Bruns Jr., Julie H. Hertenstein Source: HBS Premier Case Collection 5 pages. Publication Date: June 7, 2004. Prod. #: 104086-PDF-ENG
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