Note on Customer Care and Service Harvard Case Solution & Analysis

This note on customer service: what is it and how to manage it in retail. Customer care, often referred to as customer service, has become a very popular topic for retail advisors and commentators, because retail managers, and clients have found that customer service just does not happen, the retail customer must be designed, delivered and managed ". Hide
by Michael R. Pearce 25 pages. Publication Date: October 28, 2005. Prod. # 905A17-PDF-ENG

Note on Customer Care and Service Case Solution Other Similar Case Solutions like

Note on Customer Care and Service

Share This