SK Co. operated by Motorola Penang, Malaysia plant, production of telecommunications equipment and components. As a female manager of a multi-ethnic and labor-intensive plant in Asia Co. faced a number of challenges. She has contributed to quality circles and quality competitions to meet Motorola raised the standards. Extensive training has given workers the skills to solve problems and troubleshoot equipment. But Ko skeptical enhance efforts on other sites Motorola, aimed at a much greater involvement of employees in decision making. She thought that the empowerment of the Asian context is inappropriate. She also believes that many operators will have problems upgrading their skills as the world has become more intense information. Other countries in South-East Asia with lower labor costs were competitive threat to Penang consuming processes. She provided Penang converted in 2000 into a fully automatic production and design center for all Asian operations of Motorola. "Hide
by Janis L. Gaughan, Shoshana Zuboff, Gloria Schuck Source: Harvard Business School 18 pages. Publication Date: May 10, 1994. Prod. #: 494135-PDF-ENG
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