The HR function must have the ability to measure the outcomes of its activities and programs if the HR function is to become a strategic partner inside an organization.
But how? The case depicts pupils in the spot of an external advisor who is endorsed to identify and develop indicators that will be used to institute a balanced scorecard for the head of the Staffing and Work Force Preparation Office of the Societe de transport de Montreal (STM). This is really a decision making case, as it inquire pupils to choose on the important indexes to be selected for the balanced scorecard.
At specifically the same time, additionally, it may be thought of as an analytic case, in that the solutions/indicators should be based on an exhaustive evaluation of the specific situation and data conveyed in its particular appendices and the case.
PUBLICATION DATE: November 20, 2013 PRODUCT #: HEC067-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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