Management Caveats for Measuring and Assessing Public Responsibility Performance Harvard Case Solution & Analysis

More and more stakeholders require information of the company's social responsibility. Unfortunately, the company has to report these events, interested parties, and is not satisfied, are increasingly demanding more information. Often managers do not understand what steps to take in developing good measurement and evaluation of plans and communicate results. Gifts 14 warnings in a checklist for managers to use as they go through this process. Provides guidelines for decision making, what to measure, design and interpretation of indicators, creating tests standards, building systems, training, policy development to include external stakeholders, and communicating results. "Hide
by Brenda E. Joyner, Cecil A. Raiborn Source: Business Horizons 9 pages. Publication Date: November 15, 2005. Prod. #: BH179-PDF-ENG

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Management Caveats for Measuring and Assessing Public Responsibility Performance

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