Beyond Best Practice Harvard Case Solution & Analysis

The importance of implementing best management practices are widely known. However, best practice is not enough. Examples of the three companies are of high performance, not only with the standard best practices, but also includes its own design, a unique "signature processes" that reflect the history and values ​​of the organization and execution of commands. Such processes signature - daily morning meeting executives at Royal Bank of Scotland Group, for example - help drive performance, because they generate passion and energy into the organization. The mechanisms by which the signatures are developing processes differ from those associated with the best ideas in practice, however. The latter are often adapted from general knowledge originating outside the company, while the signature processes begin with the values ​​that the internal champion leaders. "Hide
by Lynda Gratton, Sumantra Ghoshal Source: MIT Sloan Management Review 11 pages. Publication Date: April 1, 2005. Prod. #: SMR170-PDF-ENG

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