Jeanne Holm, chief knowledge architect of NASA, discusses his work and how much knowledge is in control. This video helps to illustrate the human dimension of knowledge loss and helps to create a class discussion of the various methods and tools for the collection and transmission of knowledge, ranging from sophisticated information technology for storytelling and mentoring. "Hide
by Dorothy Leonard Source: Video Supplement 8 minutes. Publication Date: July 1, 2003. Prod. #: 604800-VID-ENG
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