HEB International Supermarkets and the Banco de Alimentos de Caritas de Monterrey Harvard Case Solution & Analysis

HEB, the Texas Family retailers is the 12th largest supermarket chain in the United States. In expanding its operations in Mexico in 1997, the company donated not only their products and services, but also its social strategy of working with food banks. Monterey Food Bank (Banco de Alimentos de Monterrey), one of the social service programs of Caritas, began in 1989 to provide food assistance to families in need, regardless of religious affiliation. Cooperation with HEB Monterrey Food Bank included the operation of the transition from primary to world-class in terms of new storage and processing facilities and administrative systems. Partners perceive significant benefits to each other and to society. Strong leadership and interpersonal relationships significantly contributed to the development of mutual trust, which contributed to a vigorous and growing partnership. "Hide
by Gerardo Lozano, Carlos Romero, Loretta Serrano Source: Social Enterprise Knowledge Network 24 pages. Publication Date: February 25, 2003. Prod. #: SKE004-PDF-ENG

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HEB International Supermarkets and the Banco de Alimentos de Caritas de Monterrey

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