This instance is accompanied by a Video Short that can be revealed in class or contained in a digital coursepack. Instructors should think about the timing of making the video available to pupils, as it might show vital case elements.""Cracking Oyster (B)" is the following part of a two-part case scenario, "Cracking Oyster (A) along with (B)," is intended for usage in a two-class succession. The (B) case scenario are often instructed by itself, but students will need to read (or at least skim) the (A) case in order to comprehend (B). The (B) instance describes how Shashi Verma (MPP '97), Manager of Fares and Ticketing for London's super agency, Transport for London, makes performance with a frustrating contract at the center of the agency's ticketing business-the Prestige Contract, which is, when he assumes his position in 2006, in the midpoint of a 17-year contract term.
The case scenario concludes with Verma, TfL, along with TfL board on horns of a problem-whether to go along or re-treat subsequent to permission from high court and allows one of the contractors an injunction which will require TfL to defend its actions in a court trial (or, more likely, settle out of court) if it goes forward with its plans. A one-page sequel describes what occurs: TfL does determine to go forward, finally obtains a contract on more favorable conditions compared to the first Prestige, and does settle the legal issue outside of court. The video companion piece reveals Verma in dialog with HKS Professor Richard Zeckhauser, as the two reflect on Verma's use of game theory, a subject taught by Zeckhauser. Case number 1985.0 ".
PUBLICATION DATE: April 08, 2013 PRODUCT #: HKS744-HCB-ENG
This is just an excerpt. This case is about GLOBAL BUSINESS
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