The plan to rebuild the corporate research group company faces obstacles in the implementation phase, the sponsor of the team leaving the company, the pilot of the new process is suspended, and there are questions about the team actually solve the root causes of the study group of the problem. This case is of special problems associated with re-engineering "knowledge work." "Hide
by Donna B. Stoddard, Sirkka Jarvenpaa 6 pages. Publication Date: September 8, 1995. Prod. #: 996007-PDF-ENG
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