In year 2001, the head of Paris Metro revealed without triggering a social battle on just how to transform Line 1 into a driverless line.
The Head of the Paris Metro, Serge Lagrange, believed that automating Line 1 would enhance operation as well as security. But, the automation would bring about the downsizing of 219 drivers' positions. Lagrange needed to find out the way to get the RATP workers on board, especially drivers and trade unions. How could he prevent the possibly major social struggle that might result from downsizing the drivers' places?
PUBLICATION DATE: September 18, 2012 PRODUCT #: 413061-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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