Alaska Airlines and Flight 261 (A) Harvard Case Solution & Analysis

A few weeks after the collapse of Alaska Airlines Flight 261, 64 engineers claim that they were "pressure, threats and intimidation" to take shortcuts. After a brief description of the history of Alaska Airlines "and CEO John Kelly, body parts, as the airline responded to the accident and the resulting research. Also describes the employment relationship between the management and the largest trade unions. At the end of event general manager Kelly is preparing a press conference to respond to charges mechanics. Education goals. solutions for crisis management, corporate diplomacy, labor relations, public relations and traffic safety "Hide
by Michael D. Watkins, Kim Slack Source: Harvard Business School 16 pages. Publication Date: Nov 09 2000. Prod. #: 801113-PDF-ENG

Share This

SALE SALE

Save Up To

30%

IN ONLINE CASE STUDY

FOR FREE CASES AND PROJECTS INCLUDING EXCITING DEALS PLEASE REGISTER YOURSELF !!

Register now and save up to 30%.