Having a well defined hierarchy can bring about organizational effectiveness: it helps people understand who does what, when and how, efficient interactions are promoted by and by establishing clear expectations for the behaviours of people of different positions. This really is particularly true when individuals feel under threat, helping to restore a good sense of order and control.
In complicated, dynamic scenarios, leaders need access to the most complete and diverse information to make the very best decisions. During such times, hierarchy might be disastrous if it suppresses the voices of lower ranking members. In this specific article, the authors provide insight into the best way to use the advantages of hierarchy while mitigating its disadvantages. Equipped with this specific knowledge, managers can make hierarchies that lead with the fewest casualties along the way to victory.
PUBLICATION DATE: December 18, 2015 PRODUCT #: IIR153-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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