When Digital Meets Lean: Digital Transformation At Pfa Harvard Case Solution & Analysis

When Digital Meets Lean: Digital Transformation At Pfa Case Study Analysis

Recommendations to PFA to increase agility

The company is recommended to increase the agility through developing talent in the organization & develop capabilities via training and coaching program. Ideally, the onboarding and training would complement one another to besuccessful. The onboarding of new employees would help the company in assuring a better fitfrom start and open up a communication line. In personalized training, the leaningexperience would fit the personal needs, learning style, interest and retention speed of eachemployee. The company should set the highly specified targets and goals and employees and maintain the collaborative learning culture to allow the employee to develop innovation solutions. The peer feedback shouldeffectively work in terms of building accountability to the team’s success and creates a collaborative work environment. Encouraging employees to remain agile in the face of failure would help them to learn from what went wrong as well as sharing their knowledge and insights with the team so that each employee would practices moving forward.

What do you think will be the challenges and critical success factors for PFA using a combination of Digital and Lean principles going forward?

The internal repercussion of using the combination of lean and digital principles going forward requires the willingness of the team to adapt, take advantage of the advanced technologies and methods and meet new challenges. The digital transformation most likely requires the company to place more experienced professionals on the ground floor and it is not without a challenge. It tends to create the discord, blur strategic vision and lessen the emphasis on achieving benchmarks. The lean-digital business pushes the demand for the newly formed leadership in an organization that is unwilling to accept the traditional authority role and open to change. Additionally, new responsibilities and operating model would require to arbitrate exchange, manage information and extract the value from the lean digital environment. It would not work without effective and proper redeployment and allocation of resources. The critical success factor ofusing the combination of lean and digital principles going forward includes improved performance based, unified and consistent key indicators and objectives, free flow of information, facilitated collaboration and communication and reduced errors.....................................

 

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