A global leader in delivering technological services is determined to invest using a view towards bringing about company transformation in a social collaboration platform for the employees. Partnering with IBM, the company launched "TeamPark."
After the execution, the central challenge of the company's was to encourage employee participation levels and the best way to increase usage of the platform. A further issue: Should the platform be opened up to other stakeholders as well as customers? There was a lot of deliberation across the way the community must be created - Should it be open or restricted?
If the business determined to open its information-sharing platform using its customers, how should it manage the problems of security and trust? Authors Veena Vohra, Manjari Srivastava and Sharon Pande are linked with NMIMS University.
Sogeti TeamPark - Designing Intelligent Organizations for the Future case study solution
PUBLICATION DATE: March 26, 2014 PRODUCT #: W13649-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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