Royal Bank of Canada: Transforming Managers (B) Harvard Case Solution & Analysis

The 2015 case of "Royal Bank of Canada: Transforming Managers (B)" comprehends the success of the manager development pilot intervention plan discussed in the companion event, "Royal Bank of Canada: Transforming Managers (A)."

Within one year, the department that ran the software, the Canadian Banking operations department, found noticeable improvement in virtually all the supervisors who participated in the software. Based on these results, the division continued to hone the intervention program details, and RBC expanded the program across the bank.

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

PUBLICATION DATE: June 16, 2015 PRODUCT #: HR42B-HCB-ENG

 

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