Robert's Center of Performing Arts (RCPA), founded and owned by Robert Gernburd, was a music school. Along with individual instrument lessons and group lessons in music theory and music history, the RCPA sold second hand pianos. It was difficult to locate a provider of used pianos but after a good deal of research, Gernburd found a provider in Japan.
Lately, an invoice including supplier info had been temporarily misplaced. Since that time, Gernburd had learned that his in-house piano tuner had been selling pianos without his knowledge. Gernburd was uncertain how exactly to continue.
PUBLICATION DATE: March 13, 2008 PRODUCT #: 908M23-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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