Robert's Center of Performing Arts (RCPA), founded and owned by Robert Gernburd, was a music school. Along with individual instrument lessons and group lessons in music theory and music history, the RCPA sold second hand pianos. It was difficult to locate a provider of used pianos but after a good deal of research, Gernburd found a provider in Japan.
Lately, an invoice including supplier info had been temporarily misplaced. Since that time, Gernburd had learned that his in-house piano tuner had been selling pianos without his knowledge. Gernburd was uncertain how exactly to continue.
PUBLICATION DATE: March 13, 2008 PRODUCT #: 908M23-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
Related Case Solutions & Analyses:
Atchison Corp. (A)
Managing Diversity at Cityside Financial Services
Corporate Crises in the Age of Corporate Social Responsibility
InnoCentive.com (C)
Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011, Video Supplement
Assistant Professor Gyan Gupta and the Wet Noodle Class (B)
Discovering What Makes Your Employees Tick
Enterprise-Wide Business-IT Engagement In An Empowered Business Environment: The Case Of FedEx Express EMEA
The Sharing Economy: Your Business Model’s Friend or Foe?
HeyTaxi!: A Two-Wheeler Solution for Mumbai’s Traffic Woes
