Posada Amazonas, Spanish Version Case Solution
The partnership agreement was signed for a span of 20 years in 1997. It supplied for the indigenous community to work with RFE alone in tourism and shielded the region's tourist resources. In turn, RFE had to procure the needed funding to construct the hostel and was anticipated to manage the enterprise. RFE had to train the community in hostel operations. After the contract expired, the community had the choice assume direction of the hostel alone or to continue the partnership.
Posada Amazonas was the subject of various posts in prestigious tourism and ecotourism magazines and received several national and international awards. Nevertheless, the direction of RFE faced some problem with the community staff. Employee Turnover was compulsory every two years, but the community was small enough to supply new, competent staff that frequently.
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
PUBLICATION DATE: July 24, 2003
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