Pak Sweets: Managing a Diverse Workforce Harvard Case Solution & Analysis

Pak Sweets: Managing a Diverse Workforce Case Solution

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

PUBLICATION DATE: May 30, 2016

In 2014, the ceo (CEO) and holder of Pak Sweets was stressed over variety problems in his company. The sweets-making factory, when a one-room company and now a well-developed factory in Rawalpindi, Pakistan, was extremely based on blue-collar workers. Each manufacturing procedure needed employees with diverse abilities, so the business worked with workers from various provinces of Pakistan, representing several ethnic backgrounds. The ethnic cultures were basically diverse with various languages, cultures, and standard procedures. As the business grew, disputes enhanced in between staff members of various ethnic cultures. This daily small issue became a significant difficulty when it triggered home damage, monetary losses, and a decrease in performance. Pak Sweets was not able to satisfy need, and the business's track record was at stake. The CEO thought that shooting the mischief-makers was not a choice; it would just resolve the issue briefly and may lead to union strikes and stoppages. The CEO required a strategy to solve the ethnic-based disputes in the factory and their unfavorable effect on the business. Maria Khan is connected with National University of Sciences and Technology. Zunaira Saqib is associated with National University of Sciences and Technology. Nataliya Farrukh is connected with National University of Sciences and Technology. Fatima Tanvir is associated with National University of Sciences and Technology. Kahaf Pasha is associated with National University of Sciences and Technology.

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