Online Reputation Systems: How to Design One That Does What You Need Harvard Case Solution & Analysis

 

User-generated material platforms, open source software application, crowdsourcing and understanding markets -these are all possible just since of the "social web," the interlinked virtual universe that to so lots of executives appears to provide the tempting pledge of offering something -concepts, work, choices -for (nearly) absolutely nothing, if just they might handle it. Handling it best methods comprehending that despite the fact that the brand-new platforms are everything about utilizing neighborhoods and crowds, in the end those crowds and neighborhoods are absolutely nothing however an amount of people.
Online Reputation Systems How to Design One That Does What You Need Case Study Solution

And your business's social web efforts will prosper just to the degree that you are able to bring in excellent people, inspire them to carry out excellent work, and empower them to get to rely on and understand one another adequate to team up towards the end objectives of the neighborhood. Utilizing examples such as Amazon, eBay, Epinions and Yelp, the author explains how design options of a reputation system can exceptionally impact a neighborhood's culture, making a cordial and otherwise collective neighborhood into a competitive and even combative area.

PUBLICATION DATE: April 01, 2010 PRODUCT #: SMR351-HCB-ENG

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