Offshoring at EDC Harvard Case Solution & Analysis

According to the American Management Association, 25% of companies are dissatisfied with outsourcing, and more than half of them have brought outsourced services back in the house. Education Development Center (EDC), a non-governmental organization, is an example of offshoring best practices and help to identify factors for successful project outsourcing. Describes the EDC and its inability to manage the high level of growth with a fragmented and outdated infrastructure. As a nonprofit organization, EDC had different pressures on the cost and income than do non-profit organizations. "Hide
by Henry W. Lane, David T. Wesley Source: Richard Ivey School of Business Foundation 19 pages. Publication Date: February 21, 2005. Prod. #: 905M02-PDF-ENG

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