Management by Maxim: How Business and IT Managers Can Create IT Infrastructures Harvard Case Solution & Analysis

Create a business-oriented IT infrastructure requires that executives understood the strategic context of the firm. To develop a range of business and IT maxims - short simple statement items of business - they can identify the IT infrastructure for their company. Framework the authors has four components: first, to consider the strategic context. What business needs, roles and relationships are critical to infrastructure solutions? Second, to formulate maxims business. Maxim should pay attention to employees at the company's competitive position, the degree of coordination between departments, and the effects of information and IT management. Third, determine its maxims. From business maxims, leaders define IT maxims. Maxims of the role of IT and the levels of investment in relation to competitors, or treatment with or standardized, and how different types of data are available, used and standardized. Finally, specify the position of the company's IT infrastructure. The company must determine how it sees the infrastructure of the four types: no, utility, dependent, and allows. He can refuse cooperation between divisions, instead of investing in infrastructure services, use of the infrastructure in the first place to cut costs, make investments primarily to respond to the current strategy, or overinvestment in IT infrastructure to provide flexibility in responding to the long-term goals. "Hide
by Marianne Broadbent, Peter Weill Source: MIT Sloan Management Review 20 pages. Publication Date: April 1, 1997. Prod. #: SMR028-PDF-ENG

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