Kyle Evans at Ruffian Apparel: Staffing a Retail Establishment Harvard Case Solution & Analysis

Ruffian Kelowna, one of 19 British locations Ruffian Columbia Clothing, is under implementation. Recent management turnover and low unemployment in the region have left Kelowna short staffed and needs a new store manager, to take over on a temporary administrator. Both sales and the result is far below the acceptable level, and the store seems to be floundering. Newly hired BC Regional Manager for Ruffian Apparel examines the problems and needs to report to Vancouver with his recommendations. This case can be used to demonstrate how the various theories of motivation can be used to set goals and compensation plans. The case illustrates how inappropriate or poorly structured compensation plan and motivational goals can lead to ineffective and harmful results. Students who are directly associated problems if there is no store manager will not be able to explore opportunities to increase motivation and productivity in all areas. "Hide
by Kevin Hewins, Ann C. Frost Source: Richard Ivey School of Business Foundation 11 pages. Publication Date: January 27, 2010. Prod. #: 909C08-PDF-ENG

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Kyle Evans at Ruffian Apparel: Staffing a Retail Establishment

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