Student starts his own business, make to order baking cookies. Regular time each transaction are set out and asked the student to determine the impact on the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make some useful suggestions for improving the system. The case ends with a number of open questions. "Hide
by Roger E. Bohn Source: HBS Premier Case Collection 3 pages. Publication Date: January 21, 1986. Prod. #: 686093-PDF-ENG