Awell-known road transportation company Kundanmal Mukanmal Trans Logistics Pvt. Ltd is in Western India, managing out of its headquarters as a family business in Jaipur. It functions as a logistics supplier for flatbed steel and finished automobiles (chiefly four-wheeler passenger cars and light to medium freight vehicles).
K M Trans Logistics Workshop Operations Case Study Solution
The co-executive directors are struggling with large delays in utilizing the workshop repairs which are sabotaging the timely truck availability and causing immense customer discontent (with about 14 per cent of the trucks taking multiple days to perform repair work). The co-executive directors believe that employing workshop with right amount of laborers may address the dilemma of long repair delays - but is the problem merely with the labour availability? Is the number of bays available for repair enough for the volume of truck repairs? What is causing the trucks to pile up in the workshop?
PUBLICATION DATE: August 08, 2014 PRODUCT #: W14346-HCB-ENG
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