Information Systems Backsourcing: Correcting Problems and Responding to Opportunities Harvard Case Solution & Analysis

Information Systems (IS) backsourcing is a business practice in which the company takes back the house assets, activities and skills that are part of its information systems operations, which were previously transferred to one or more external providers. Backsourcing often a response to the problems associated with the location of outsourcing and new opportunities generated by internal or environmental changes in the business situation. The problem manifests itself in increasing costs, poor quality of service, loss of control over the outsourced activities, as well as the know-how of the discrepancy from the supplier. Opportunities arise internal organizational changes, such as new leaders and redefining the role of IP as well as environmental changes, such as mergers, acquisitions and divestitures. This article gives an idea about the causes backsourcing, the possible responses to the challenges and opportunities associated with it, and offers suggestions for managing a smooth transition to its own operations. "Hide
by Natasha F. Veltri, Carol Saunders, Bruce Kavanagh Source: California Management Review 28 pages. Publication Date: November 1, 2008. Prod. #: CMR410-PDF-ENG

Share This

SALE SALE

Save Up To

30%

IN ONLINE CASE STUDY

FOR FREE CASES AND PROJECTS INCLUDING EXCITING DEALS PLEASE REGISTER YOURSELF !!

Register now and save up to 30%.